Terms and Conditions

Our own professional team of removers use our products everyday so we are proud of their quality and reliability. Every effort has been made to ensure that all the information found on our website is up to date and accurate.

These terms and conditions apply to the use of our website www.clarksremovalboxes.co.uk. By accessing and/or placing an order, you agree to be bound by these terms and conditions.

By using this website you indicate that you accept these terms regardless of whether you choose to register with us or order from us. If you do not accept these terms and conditions please do no to use this website.

1) Definitions

a) Goods   Means all goods and services which the Customer agrees to buy from CLARKS REMOVAL BOXES including replacements for defective goods.

b) Contract   Means the Contract between CLARKS REMOVAL BOXES and the Customer for the sale of Goods by CLARKS REMOVAL BOXES to the Customer.

c) CLARKS REMOVAL BOXES is part of Clarks of Amersham Ltd Company No : 5036885 whose registered office is at:  PO Box 1295, 20 Station Road,  Gerrards Cross SL9 8EL.

d) Customer  Means the person or any company that purchases or agrees to purchase Goods.

e) Literature  Means any published promotional material produced by CLARKS REMOVAL BOXES.

2) General

a) All orders for goods are accepted by CLARKS REMOVAL BOXES subject to these conditions of sale.

b) All descriptions and illustrations contained in Literature or any price list or otherwise communicated to the Customer are intended merely to present a general idea of the Goods and nothing contained in any of them shall form any part of the Contract.

c) Any Literature published by CLARKS REMOVAL BOXES is an invitation to treat and not an offer to supply.

3) Prices

a) All prices for the Goods are in pounds Sterling and include Value Added Tax (ìVATî) at the relevant rate ruling on the date of despatch.

b) Whilst every endeavour will be made to maintain the prices in the Literature CLARKS REMOVAL BOXES reserves the right to alter prices at any time without prior notice.

4) Orders

a) Credit cards are charged when Goods are despatched for delivery or collected.

b) In the event of the Customer cancelling an order CLARKS REMOVAL BOXES reserves the right to charge the Customer for any costs accrued up to the time of cancellation.

c) CLARKS REMOVAL BOXES reserves the right not to trade with any person or organisation. In addition, and notwithstanding any other provisions of these conditions of sale, CLARKS REMOVAL BOXES may decline to accept the order, whether or not payment has been received, by giving notice of non-acceptance to the Customer by e-mail, facsimile or telephone within 24 working hours of receipt by CLARKS REMOVAL BOXES of an order. In the event that CLARKS REMOVAL BOXES declines to accept an order in respect of which payment has been received, the full amount of such payment will be refunded.

5) Payments

a) Payment shall be made by the Customer for all monies owed to CLARKS REMOVAL BOXES in respect of orders for Goods.

b) Payment shall be made on order and is acceptable by cash, cheque or all major credit and debit cards (Switch, Mastercard, Visa, Solo and American Express). Cheques and postal orders should be made to Clarks of Amersham.

6) Delivery

a) Next working day delivery, Monday to Friday, is normally achieved provided orders have been received by CLARKS REMOVAL BOXES before 13.00 hours.

b) CLARKS REMOVAL BOXES offers a guaranteed delivery service. All orders for guaranteed deliveries must also be received by CLARKS REMOVAL BOXES before 13.00 hours. Guaranteed deliveries attract extra charges. Details of the charges are available in the delivery section.

c) CLARKS REMOVAL BOXES offers a Saturday delivery service provided orders have been received before 13.00 hours the previous day. Saturday deliveries attract extra charges. Details of the charges are available in the delivery section.

7) Inspection, Transit Delays and Non-Delivery

a) The Customer must inspect the Goods as soon as reasonably practicable after delivery and shall within three working days of such despatch give written notice to CLARKS REMOVAL BOXES Customer Service department of any defect in the Goods or of any other complaint which the Customer may wish to make about CLARKS REMOVAL BOXESís service.

b) Queries regarding shortages of Goods must be made within three working days of despatch date and must be accompanied by the despatch note. Queries regarding goods invoiced but not delivered must be made to CLARKS REMOVAL BOXES Customer Services within three days of the invoice date and the invoice number must be quoted.

c) If the Customer fails to give such notice, the Goods shall be conclusively presumed to be in all respects in accordance with the Contract and free from any defect which would be apparent on reasonable examination, and the Customer shall be deemed to have accepted the Goods accordingly.

d) Should the Customer decide to accept a delivery to them in a damaged condition they must endorse the carrierís delivery documentation and contact CLARKS REMOVAL BOXES directly within 3 days

e) In no circumstances shall CLARKS REMOVAL BOXES be liable to compensate the Customer by way of damages or otherwise for non-delivery or late delivery of the Goods or any loss consequential or otherwise arising from non-delivery or late delivery.

8) Returns

a) CLARKS REMOVAL BOXES will not accept returns unless prior authorisation has been approved and a returns number issued. To obtain authorisation for return please contact Customer Services on 01494 774186. The returns number must be clearly identified on the despatch note when the Goods are returned.

b) Goods must be returned to CLARKS REMOVAL BOXES in their original condition, along with the relevant despatch note and returns number in order for the Customer to be eligible for any refund. If it has not previously been agreed, or a returns number has not been issued then the Customer must bear all the costs of retuning Goods to CLARKS REMOVAL BOXES.

9) General Descriptive Matter

a) Whilst every endeavour is made to ensure accuracy, all specifications, illustrations or other details contained in the Literature or any price list or advertising material or otherwise communicated to the Customer are intended merely to present a general idea of the product and nothing contained in any of them shall form part of the Contract.

b) CLARKS REMOVAL BOXES reserves the right without prior notice to discontinue any Goods or to make changes as part of a continuous programme of improvement.

10) Product Performance

a) The responsibility for ensuring that Goods are sufficient and suitable for the Customerís requirements is that of the Customer save insofar as CLARKS REMOVAL BOXES has specifically advised the Customer in writing on CLARKS REMOVAL BOXES headed documentation that the Goods are sufficient and suitable for the Customerís purposes having been fully and accurately advised by the Customer of their requirements.

11) Copyright

a) CLARKS REMOVAL BOXES owns full copyright in respect of any Literature whether published in paper or electronic form such as CD-ROM or through the Internet.

12) Limitation of Liability

a) The Customer will be responsible for ensuring the fitness for purpose of the Goods for the Customerís application.

b) CLARKS REMOVAL BOXES accepts no liability whatsoever or howsoever arising in respect of loss, damage or expense arising from errors in information or advice provided whether or not due to CLARKS REMOVAL BOXESís negligence or that of its employees, agents or sub-contractors.

c) CLARKS REMOVAL BOXES shall not be liable to the Customer for any indirect, special or consequential loss or damage, costs, expenses or other claims for compensation whatsoever (whether caused by the negligence of CLARKS REMOVAL BOXES , its employees or agents or otherwise) which arise out of or in connection with the supply of the Goods or their use or resale by the Customer.

d) The entire liability of CLARKS REMOVAL BOXES under or in connection with the Contract with the Customer shall not exceed the price of the Goods.

13) Force Majeure

a) CLARKS REMOVAL BOXES shall not be liable to the Customer or deemed to be in breach of Contract by reason of any delay in performing, or any failure to perform, any of CLARKS REMOVAL BOXESís obligations in relation to Goods, provided that the delay or failure was due to any cause beyond CLARKS REMOVAL BOXESís reasonable control.